Double Loop Learning

Double loop learning is really important in business. As Dr. Martin Vasey, Knoweldge Director at EY would say, "It's about doing things differently, not just doing things better."

Academics describe these two concepts as single loop and double loop learning:

“Suppose an organisation manufactures a product X. When the employees of that organisation detect and attempt to correct error in order to manufacture the product X, that is single loop learning; but when they begin to confront the question whether product X should be manufactured, that is double loop learning, because they are now questioning underlying organisation policies and objectives.”

Sourece: Argyris, C. (1977). Double-loop learning in organisations. Harvard business review, 55(5), 115-125.

Whilst single loop learning makes improvements possible, double loop learning provides the opportunity for step-change which is a fundamental characteristic of successful 21st century businesses.