I really enjoyed this article by Bruce Hodes. His experience of a lack of strategic planning within business managers and leaders is one that resonates with most of us engaged in organisational design and improvement.
His article includes a great many good lessons to think about on how to start planning for 2013. It's well worth a read if you have 5-minutes!
Talking to customers and getting an honest perspective on the 'true reality' of your business value is I think one of the most important starting points. It's not true that customers 'always know best' but they certainly provide a smarter sounding board than internalized opinions that come from people that never speak with the people that buy your products and services.
Thoughts?
I.
Seven rules of strategic guessing
No comments:
Post a Comment