At last! Someone else championing the cause for 'hard factors' of change

For some time now I've been concerned that the change management industry has adopted a myopic focus on the softer sides of organizational change - people, culture, learning - and has all but dismissed the harder factors - like systems, processes, structures and the contribution of strategic relationships and key assets - that are easier to measure and play a fundamental building block role in my view to the outcome of a change programme.

This article by the Harvard Business Review re-sets this balance (not suggesting that the softer issues are not important you understand, just that they're not the ONLY things managers should think about!

I.

The hard side of change management